SUPPORT
Questions, answered.
How does it work?
GEKLYRKE combines artwork with illumination. Depending on the effect you choose, selected details or colors are revealed when the light is switched on. Check the individual product page for its effect and power details.
How big is the artwork?
Our Custom Picture is available in Small (17 × 22 cm (approximately 6.7 × 8.7 in)) and Large (22 × 31 cm (approximately 8.7 × 12.2 in)). Sizes can vary between products, so check the page for the artwork you choose.
How bright is the glow?
The appearance of the glow depends on the artwork and the lighting in your room. Contact us about the piece you are considering if you need help choosing it for your space.
How long does delivery take?
Ready-made products are prepared for dispatch in 3 days. Custom orders take 4–5 days in total before dispatch, including design review, approval and production. Orders ship from China; standard delivery is estimated at 7–14 business days after dispatch. See our Shipping Policy for details.
Shipping policyHow does the custom process work?
Choose your size and effect, upload your photograph and add your design notes. You review and approve the design before production. Your artwork is then prepared and shipped.
What if I want to return my order?
Eligible non-personalized items may be returned within 30 days of delivery. Personalized artwork is excluded from change-of-mind returns; see our return policy. Contact us with your order number for help.
Return policy